Get the Summary of Horst Schulze’s Excellence Wins in 20 minutes. Please note: This is a summary & not the original book. Businesses can achieve long-term success by prioritizing excellence in everything they do. In Excellence Wins (2019), famed hotel executive Horst Schulze draws on his experience with Ritz-Carlton to offer insights and guidance on achieving excellence in leadership, culture, and customer service in any industry. Schulze provides practical advice to help leaders understand their customers’ needs and align all members of the organization with a shared vision...
