So I thought I was getting crucial conversations and crucial accountability, but instead I got Crucial Confrontations... They should probably change the book cover if they’re not giving you the right books...

A must read! We face Crucial conversations daily and often miss the boat because we're too focus on our on point of view. This books offers ways to see beyond that. If you ever needed or wanted to have a conversation with a love one (spouse, child, friend, enemy) this book offers much needed insight to achieve this best results; conversation!