INTRODUCTION The Internet is a new cyber space for commercial online services and data sharing. It is also a new system for transforming information that people search and exchange throughout the world. The terms "web workstyle" and "web lifestyle" have been used to emphasize the effectiveness of corporations and customers using those digital accesses. Especially, "web workstyle" is giving rise to the revolution of commerce entirely. As a result, companies are restructuring knowledge management systems and business operating systems. Thus, this paper researches the electronic commerce system in terms of electric utility service, and provides a framework to develop e-business systems for the new digital generation customers. Many electric utility companies may have temporarily overlooked what they could accomplish if they established a presence on the Internet. Several utilities and industry service companies are using their home pages as repositories of information related to business deals such as procurement activities, equipment sales, power purchase agreement buyouts, and various other offerings. Online business, however, is still in its infancy, and much remains to be done in order to establish the web as a valid transaction medium.
